Stop losing work when you can't answer the phone.
The Trade Workbench helps busy tradespeople capture enquiries, respond faster and book the next step while they stay on the tools.
Free three-minute assessment. No obligation. Built for UK tradespeople.
Missed call · 14:32
Sarah — new number
Sorry we missed you! Tell us what you need, or book a time that suits you 👇
Fence blew down in last night's storm — can someone take a look? Photos attached 📷
We can come and quote — pick a time:
Quotation visit booked — Thursday 9:00
Example Trade Workbench workflow — illustration, not a live customer result.
What happens when you miss a new customer's call?
You may be doing excellent work and still lose jobs simply because you were working, driving or speaking to another customer when the enquiry arrived.
They leave no voicemail
They contact several businesses
They choose whoever responds first
They forget to try again later
They give up if it feels hard
Find out where enquiries may be slipping through the cracks.
The free Enquiry Leakage Audit looks at your missed calls, response times, callback process, website enquiries, WhatsApp and email organisation, quote follow-ups and booking options.
Start My Free Enquiry Leakage AuditTakes approximately three minutes
Instant score
Practical recommendations
Optional personal review
How it works
From missed call to booked visit — without you stopping work
The full product is currently being tested with early customers.
Step 1
Capture every enquiry
Calls, website forms, emails and messages are brought into one organised process.
Step 2
Ask the right questions
The Trade Workbench collects the job details, postcode, availability and supporting photographs.
Step 3
Book the next action
The customer can arrange a callback, quotation visit or approved service.
Example Trade Workbench workflow
A Tuesday afternoon, on the tools
An illustration of the workflow The Trade Workbench is being built to handle — not a customer statistic.
1A customer calls while the builder is on-site
2The call is missed
3The customer receives an automatic message
4They describe the work and send photographs
5A quotation visit is booked
6The builder receives a tidy summary
Founding Customer Programme
Help shape The Trade Workbench.
We are looking for a small number of UK trade businesses to test the platform, provide honest feedback and help us build something that works in the real world.
- Personal setup
- Founding-customer pricing
- Direct input into development
- Early access
- Help configuring your services
- Branded booking journey
- Leave any time if it isn't useful
Frequently asked questions
Is The Trade Workbench already available?
The Trade Workbench is currently being developed and tested with a small number of founding businesses.
Is the audit free?
Yes. The audit and the optional initial review are free.
Is this only a phone-answering service?
No. The longer-term product is intended to organise phone, WhatsApp, email and website enquiries in one place.
Will the customer know they are speaking to AI?
Yes. The Trade Workbench will make it clear when a customer is interacting with an AI assistant.
Does this replace my current website?
No. The Trade Workbench can operate through a hosted page, a custom domain or an embedded booking experience on an existing website.
Which trades is it for?
Initially builders, property maintenance, plumbing, heating, electrical and similar service businesses.